Privacy Policy
SSNW will occasionally update its privacy statement to reflect company and customer feedback. When SSNW posts changes to this statement, you will see the word "Updated" next to the Privacy Policy link on the SSNW home page. SSNW encourages you to periodically review this page to be informed of how we are protecting your information. If you have questions or concerns about policy changes, you should first contact the SSNW customer service department at info@ssnwhq.com or 800-859-3463.
How we use the information we gather
SSNW may request personal information, including your name, address, telephone number, e-mail address, and billing address. SSNW collects that information in order to:
- Process a request
- Verify your identity for request authorization
- Contact you regarding your request status
- Send you news from SSNW (if you request)
- Generate anonymous statistics
- Provide you with an excellent internet experience.
Once SSNW gathers your name and address, your name and address will not be used for any other purpose than fulfillment of your request. Your name and address will not be sold to mailing-list firms. Although SSNW may occasionally share statistics about our customers with important business partners, we do not disclose any identifying information about individual customers.
SSNW gives you access to third party partners to provide you with certain services that are detailed below. SSNW will provide that third party with your request information and then that third party will collect additional information that it needs to provide you with the requested service. SSNW encourages you to review the privacy statements of Web sites you choose to link to from SSNW so that you can understand how those Web sites collect, use, and share your information. SSNW is not responsible for the privacy statements or content on Web sites outside of SSNW's Web site.
Some Third Party Examples are:
- Armored Services outsourced to SSNW subcontractors in the states of Oregon and Alaska
- Alarm Installation Services that require SSNW to use a subcontractor
- ATM servicing or maintenance that requires a subcontractor.
SSNW Communication
SSNW offers customers many ways to keep up to date with the latest product offerings and promotions. Below, we outline how we treat the information you provide to SSNW.
Forwarding Information on this Web site to a Friend
When you e-mail or forward this Web site address to a friend, you and your friend's names and e-mail addresses are requested. This ensures that your friend will know that you have requested that SSNW send them an e-mail. You and your friend's e-mail addresses will only be used for this purpose unless permission is otherwise granted.
Refer a Friend
Using an SSNW form, you can also refer a friend to the SSNW Web site. You and your friend's names and e-mail addresses are requested to ensure that your friend will know that you have requested that SSNW send them an e-mail. You and your friend's e-mail addresses will only be used for this purpose unless permission is otherwise granted.
Surveys
SSNW occasionally requests information from our users and customers via surveys. Participation in these surveys is completely voluntary, and all participants have a choice whether or not to disclose information. The requested information typically includes the customer's first name, as well as information relating to the customer's experience at SSNW's Web site, or their opinions on security services they have purchased. Survey information will be used internally to monitor or improve this site, and after attaining user permission, may be posted on the site to provide information about our security services to other users. Users' personally identifiable information is not shared with third parties unless SSNW gives prior notice and choice.
Opt-Out Policy
To opt out of receiving communications from SSNW, you can make your request in person by contacting SSNW at 800-859-3463 or by e-mail at info@ssnwhq.com.
If the personal information SSNW has gathered from you changes or you no longer desire our security services, we will gladly correct, update, or remove any personal data you have previously provided to us. To request a change or removal of your personal information, send an e-mail to info@ssnwhq.com or contact our representatives at 800-859-3463.
SSNW is committed to protecting the privacy of your personal information. The information you send from your computer to SSNW's Web site, including your name, and address, is securely maintained. Internally, we use security technologies to protect the privacy of your personal data. Only parties responsible for processing your request have access to your personnel information.
SSNW will continuously review its policies and practices to ensure that all customer information remains secure.
"Cookies" are small pieces of information that are stored by your browser on your computer hard drive. SSNW does not use cookies to store or collect any personal information such as names, addresses, or request information. To learn how to enable cookies on your computer, visit the Web site that corresponds to the browser you use:
- Microsoft Internet Explorer
- Netscape Navigator
SSNW collects your IP address, which cannot be used to identify you personally, to help diagnose problems with its server, to administer and tune the operation of its site, and to log your browser type and referring URL information. SSNW's servers use each IP address to anonymously track the date and duration of each session within its site. Your IP address may also be used to help SSNW collect statistical data or in gathering broad usage information. Certain parts of this information may be shared with SSNW partners, but your IP address will not be distributed.
Contact Us
Via the "Contact Us" link, SSNW allows customers to e-mail info@ssnwhq.com. This provides direct contact to an SSNW representative, who reads each e-mail and tries to promptly answer your questions. SSNW may also file your comments to improve the site and program or review and discard the information. You may also send us your comments about the SSNW Web site or the internet experience in general, as we always appreciate feedback.
The only time SSNW will disclose personal information is when required to by law or with the good-faith belief that such action is necessary in order to conform to the law.
If you have questions about this privacy statement, please contact the SSNW customer service department at info@ssnwhq.com or at 800-859-3463.
Last updated October 22, 2002