Privacy Policy

Last modified: July 24, 2024

Introduction

Security Services Northwest, Inc. ("SSNW") respects your privacy and is committed to protecting it through our compliance with this policy.

This policy describes the types of information SSNW may collect from you or that you may provide when you visit the website www.ssnwhq.com (the "Website") and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies to information we collect via the Website. It does not apply to information collected by:

SSNW offline or through any other means, including on any other website operated by SSNW or any third party (including our affiliates and subsidiaries);
or any third party (including our affiliates and subsidiaries), including through any application or content (including advertising) that may link to or be accessible from or through the Website.

Please read this policy carefully to understand SSNW’s policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to access or use the Website. By accessing or using the Website, you agree to this privacy policy (the “Privacy Policy”). This Privacy Policy may change from time to time (see “Changes to Our Privacy Policy” section below). Your continued access or use of the Website after we make changes constitutes acceptance of those changes, so please check the Privacy Policy frequently for updates.

Children Under the Age of 16

Our Website is not intended for children under 16 years of age. No one under age 16 may provide any personal information to or on the Website. We do not knowingly collect personal information from children under 16. If you are under 16, do not use or provide any information on this Website or provide any information about yourself to us, including your name, address, telephone number, or email address. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us at info@ssnwhq.com.

Information We Collect About You and How We Collect It

SSNW collects several types of information from and about users of our Website, including information:

by which users may be personally identified, such as name, postal address, email address, or telephone number ("personal information");
that is about users but does not individually identify such users, such as a user’s age or gender; and/or
about a user’s internet connection, the equipment they use to access our Website, and usage details.

SSNW collects this information:

directly from users when they provide it to us via the Website;
automatically as users navigate through the site, including such information as usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies; and/or
from third parties, for example, our business partners.

Information You Provide to Us

The information SSNW collects on or through our Website may include:

information that users provide by filling in forms on our Website, such as information provided at the time of requesting further services or reporting a problem with the Website;
records and copies of correspondence with SSNW (including email addresses), if a user contacts us; and
responses to surveys that we might ask users to complete for research purposes.

Information We Collect Through Automatic Data Collection Technologies

As users navigate through and interact with the Website, SSNW may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

details about user visits to our Website, including traffic data, location data, logs, and other communication data and the resources that users access and use on the Website; and
information about a user’s computer and internet connection, including IP address, operating system, and browser type.

The information SSNW collects from Website users automatically is only statistical data and does not include personal information, but we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve the Website and to deliver a better and more personalized service, including by enabling SSNW to:

estimate our Website’s audience size and usage patterns;
store information about user preferences, allowing us to customize our Website according to a user’s individual interests;
speed up searches; and
recognize a particular user when they return to our Website.

The technologies we use for this automatic data collection may include:

Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. Users may refuse to accept browser cookies by activating the appropriate setting on their browser. If a user opts to refuse browser cookies, however, they may be unable to access certain parts of our Website. Unless a user has adjusted their browser settings so that their browser will refuse cookies, our system will issue cookies when a user directs their browser to our Website. For information about managing your privacy and security settings for cookies, see the “Choices About How We Use and Disclose Your Information” section of this Privacy Policy below.
Web Beacons. Pages of the Website and some of SSNW’s emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit SSNW, for example, to count users who have visited those pages or opened an email and for other related Website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

SSNW does not collect personal information automatically, but we may tie non-personal information collected automatically to personal information about users that we collect from other sources or that users provide to us.

How We Use Your Information

SSNW uses information that we collect about users or that users provide to us, including any personal information:

to present our Website and its contents to users;
to provide users with information, products, or services that they request from us;
to fulfill any other purpose for which users provide their information;
to carry out SSNW’s obligations and enforce our rights arising from any contracts entered into with users;
to notify users about changes to the Website or any products or services SSNW offers or provides through it;
in any other way SSNW may describe to users at the time they provide the information; and
for any other purpose with a user’s consent.

SSNW may also use information we collect to contact users about our services that may be of interest to them. If you do not want SSNW to use your information in this way, please check the relevant box located on the form on which we collect your data. For more information, see the “Choices About How We Use and Disclose Your Information” section of this Privacy Policy below.

Disclosure of Your Information

SSNW does not sell or otherwise disclose personal information we collect about you, except as necessary to provide you with information, products, or services you have requested from us or as described in this Privacy Notice or otherwise disclosed to you at the time the data is collected. SSNW does not share with or sell your personal information to third parties for marketing or promotional purposes.

SSNW may disclose aggregated information about Website users without restriction. In addition, we may disclose personal information that we collect or that users provide as described in this Privacy Policy, including:

to SSNW subsidiaries and affiliates;
to contractors, service providers, and other third parties SSNW uses to support our business;
to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of SSNW’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by SSNW about our Website users is among the assets transferred;
to fulfill the purpose for which users provide it;
for any other purpose disclosed by SSNW when users provide the information; and
with a user’s consent.

We may also disclose users’ personal information:

to comply with any court order, law, or legal process, including to respond to any government or regulatory request;
to enforce or apply our Website Terms of Use and other agreements; or
if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of SSNW, our customers, or others.

The categories of personal information we may disclose include:

Name;
Postal address;
Email address; and
Telephone number.

Choices About How We Use and Disclose User Information

SSNW strives to provide users with choices regarding the personal information they provide to us. We have created mechanisms to provide users with the following control over your information:

Tracking Technologies and Advertising. Users can set their web browsers to refuse all or some browser cookies or to alert them when cookies are being sent. If users disable or refuse cookies, however, some parts of the Website may be inaccessible or not function properly.
Promotional Offers from SSNW. If users do not want SSNW to use their contact information to promote our products or services, they can opt-out by unchecking the relevant box located on the form on which we collect their data or at any other time by sending us an email stating their request to info@ssnwhq.com. If we have sent you a promotional email, you may send us a return email asking to be omitted from future email distributions or click on the “unsubscribe” link included in the email to opt out of future mailings.
Short Message Service (SMS). SSNW uses an SMS program to relay certain messages to customers. You can opt out of this SMS program at any time by responding to an SMS message with “STOP.”

Your State Privacy Rights

State consumer privacy laws may provide their residents with additional rights regarding SSNW’s use of their personal information. The exact scope of these rights may vary by state. To exercise any of these rights, please send an email to info@ssnwhq.com.

Data Security

We have implemented measures designed to secure Website users’ personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, SSNW cannot guarantee the security of any personal information transmitted via the Website. Accordingly, any transmission of personal information via the Website is at your own risk. SSNW is not responsible for the circumvention of any privacy settings or security measures contained on the Website.

Changes to Our Privacy Policy

It is SSNW’s policy to post any changes we make to our Privacy Policy on this page. If we make material changes to how we treat our users' personal information, we will notify them through a notice on the Website home page. The date the Privacy Policy was last revised is identified at the top of the page. Users are responsible for periodically visiting the Website and reviewing this Privacy Policy to ensure they are up to date on the latest changes.

Contact Information

To ask questions or comment about this Privacy Policy or SSNW’s privacy practices, contact us at:

    Security Services Northwest
    250 Center Park Way
    Sequim, WA 98382
    info@ssnwhq.com
or via our toll-free number: (800) 859-3463