Security Services Northwest provides businesses across the nation with trusted live answering service. Our Dispatchers and Customer Service Representatives act as an extension of your business, providing you with reliable, 24-hour service.
Nationwide 24-Hour Answering Service
With our live answering service, you get a team of dedicated dispatchers who are ready to answer your phones and assist your customers. We work with a variety of clients including medical clinics, doctor’s offices, public utility companies, plumbers, property management companies, public works departments, and a variety of small businesses.
If your business needs help during busy times, after hours, or when you're short-staffed, we’re here for your.
Providing the Best in Service
Since 1977, Security Services Northwest has provided the best in security. After establishing ourselves as a top provider of security services, we expanded into offering a live answering service operating 24/7. In a few short years, we grew from serving a core base of customers in Washington to customers throughout the Pacific Northwest. Today, we provide telephone services to hundreds of customers across the nation.
We want each of our clients to feel that they are being cared for and looked after. Our goal is to provide excellent service to each of our clients personally.
Each of our dispatchers is familiar with our customers and their needs. Though we have grown, our dispatchers maintain the professionalism and familiarity with our customers that we have always provided.
BENEFITS OF AN ANSWERING SERVICE
Why should you use an Answering Service? Effective, personal, and consistent customer service is the key to establishing lasting client relationships and building a successful business. Learn how an answering service can help your business.
ANSWERING SERVICES FOR PUBLIC UTILITIES
Our dispatchers ensure that your customers receive quality service and exceptional support, no matter the time or situation. They will gather necessary information from callers and quickly dispatch emergency crews. They are also trained in union call-out protocols.