The Messenger

Security guards are often seen as professionals who provide security services alone. However, security guards also can play an important role providing customer service. There are many customer service responsibilities that must be juggled alongside security responsibilities.

1. Greet Customers

When customers need a question answered or when someone needs to greet a customer, one of the first individuals that a customer may come in contact with is a security guard.

October 20, 2017 - Sequim WA - After 31 years in Discovery Bay, Security Services Northwest (SSNW) has officially moved its headquarters to Sequim. The new location at 250 Center Park Way marks a significant transition for the company, which provides site security, patrol services, alarms, cameras, and its “Shepherd Shield” security app.

When you think of the need for event security, you may think of concerts and large venue events. The truth is, with the rise of terrorist issues and attacks being more localized and targeting small groups, the need for a professional event security option at smaller community events is vital. If you think that your basic local security guards, or security volunteers, will make the cut then you may want to reconsider.

There are about 27 million shoplifters in the United States, averaging out to 1 in every 11 people. So, for every 100 customers you greet, around 10 of them are potential shoplifters.

False alarms aren't just a nuisance — they're also costly. In some areas, the first false alarm is greeted with a warning. The second through sixth instances are each met with a fine. With the seventh false alarm, local authorities stop responding to the location for 90 days unless a panic button has been pressed, signaling that there is someone in distress.

Depending on the size and scope of the job, you could have anywhere from several thousands, to several millions, of equipment, tools and materials on your construction site. Preventing theft should be a top priority, and oftentimes performing background checks on your employees and installing a few extra lights won't be enough to keep your equipment safe.

When it comes to home security, you want to make sure you take all the measures you can to keep your family safe. You may have locks on your windows, a fenced yard, and keep your garage door locked tight when not in use, but you may need better security than that. Here are three signs you need added security for your property and why making the investment can really pay off.

Whether you just opened the doors of your small business or have taken over a multi-generational family company, you're probably always looking for ways to improve your business.

Nobody’s perfect. People can accidentally set off their alarm systems. Maybe you opened the front door to get the newspaper and forgot to disarm the system before stepping outside. Maybe your hands were full when you came home and you didn’t get to the alarm panel in time.

If I don’t have a landline phone, can I still have an alarm system?

Summer is here and that means longer days, warm and sunny weather…and of course, summer vacation and kids home from school. As your kids take advantage of the nice weather and enjoy outside activities, be sure to keep them safe!

Here are some safety tips to keep in mind this summer.

Regularly check alarm sensors to make sure they are clean of dirt, debris and bugs. This can lead to false alarm trips. Also double check that the sensors are still securely in place, as lose sensors that fall can also cause alarm trips. Make sure that they haven’t been damaged through wear and tear. (Perhaps you moved a piece of furniture and accidentally banged one of the sensors?) Finally, be aware that sensors do wear out over time.